The art and science of conversational customer experiences.

We deliver unmatched expertise and services at the intersection of conversational UI design, data, artificial intelligence and technology.  
Consulting & Strategy

Customer Experience Assessment & Roadmap

Customer Service Opportunity Assessment

Data and Artificial Intelligence Planning

Technology Architecture and Planning

Conversational Experience
Development and Integration

Chat framework design and development

Technology development and integration

Data & AI enablement

Creative, content & knowledge development

Journey Mapping and Experience Design

Customer Journey & Program Mapping

Conversational UI and chat-bot design

Experience Strategy and Design

Service Design

Digital Customer Service Evolution and Managed Services 


Experience, content creation and optimization

Knowledge-base development and optimization

Cloud migration, 24x7 hosting, active management

Technology Partners

We're experts in the leading AI and chat frameworks in the marketplace.

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ABOUT US makes software that re-invents the way innovative businesses service and engage customers after purchase.    We now live in a world where both businesses and customers prefer self-service for customer support, troubleshooting problems, education and exploring new products and services.  We’re setting a new bar for digital self-service by providing (a) a convenient and modern customer experience and (b) an intelligent and sophisticated technology platform powered by conversational AI.  By doing so, we’re helping businesses retain more customers, lower service costs and, at the same time, create more sales opportunities after the initial customer order.