CUSTOMER SERVICE AND ENGAGEMENT RE-INVENTED

We make software, powered by conversational AI, that modernizes engaging with and servicing customers after purchase
 

>70% of customers prefer to service themselves through digital tools, as opposed to interacting with service agents.

Is your digital support experience solving their problems and delighting them?

Are you engaging strategically before and after self-service to nurture and grow relationships?

HAPPY CUSTOMERS.  HAPPY BUSINESSES.

CREATE EMPOWERED CUSTOMERS

Fast, personalized access to answers and solutions, optimized for their mobile device.  

STRATEGIC CUSTOMER ENGAGEMENT

Turn support interactions into cross-sell opportunities, create more direct and ongoing dialogue with customers.

ACT WITH INSIGHTS

Capture data on your customers, products and service interactions.  Evolve your business through predictive analytics.

REDUCE SERVICE COSTS

Dramatically improve self service adoption and answer rates, decreasing unnecessary volume to other channels. 

CUSTOMER CENTRIC.   ENTERPRISE-READY.

solve.Conversation - A software product built for innovative enterprises that changes the game in digital customer service.

A break-through conversational service experience that is personalized, simple and convenient. 

Customer Facing
 .Guru 
Agent Connection
 .HumanAssist 

Seamless transition to human assistance - either service agents or support communities.

 .JourneyManager 
Business Tools 

Configure customer engagement scenarios to drive up-sells and nurture relationships.  View analytics for customers, products and service interactions. 

Services & APIs
 .KnowledgeCloud 

A self-learning knowledge graph and asset library, powered by AI that diagnoses potential solutions, and ranks knowledge assets based upon likelihood to resolve customer questions.

 

BUILT FOR NOW.   BUILT TO LAST.

Our AI and machine learning architecture leverages the best platforms in the world, and our open APIs integrate seamlessly with your current CRM systems.  

 solve.Conversation 

 .HumanAssist 
 .Guru 
 .JourneyManager 
 .KnowledgeCloud 
AI, NLP and Machine Learning Partners
CRM Integrations
 

THE ONLY AI-POWERED CUSTOMER SERVICE AND ENGAGEMENT SOLUTION FOR TECH INDUSTRIES.

Consumer Electronics.   
Communications & Media.  
Retail and Home Appliances.
Business to Business Software and Infrastructure.
 
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2018 SOLVE.AI, INC.

ABOUT US

Solve.ai makes software that re-invents the way innovative businesses service and engage customers after purchase.    We now live in a world where both businesses and customers prefer self-service for customer support, troubleshooting problems, education and exploring new products and services.  We’re setting a new bar for digital self-service by providing (a) a convenient and modern customer experience and (b) an intelligent and sophisticated technology platform powered by conversational AI.  By doing so, we’re helping businesses retain more customers, lower service costs and, at the same time, create more sales opportunities after the initial customer order. 

ATLANTA, GA